Google Forms Integration - Sync Responses

Privacy policy

Last updated 9 November 2026

This policy explains how Augmentum Studios Ltd (“Augmentum”, “we”, “us”) handles personal data for Google Forms Integration - Sync Responses (the “app”), a monday.com app, and for this website. You can contact us at support@augmentumapps.com or at International House, 101 King’s Cross Road, London, United Kingdom, WC1X 9LP.

1. Our role

We are the controller for the details of the monday.com admin who installs the app, for account and billing-status records, and for messages sent to support.

For form responses and files, the monday.com account using the app decides what is collected and where it goes. We process that data on the account’s behalf, only to run the sync it has set up. Once written to a board, the data is content in the customer’s monday.com account, covered by monday.com’s privacy policy. A respondent’s use of Google Forms is covered by Google’s privacy policy.

2. What we store

• Account details: the monday account ID, name and slug; the installing admin’s monday user ID, name, email and country; and the account’s plan and monthly usage count. monday.com provides the account and admin details when the app is installed.
• Connections: the email address and ID of the connected Google account, provided by Google when you connect it, and the Google and monday refresh tokens that let the sync run.
• Sync settings: the selected board, form, group, column mapping and status, plus IDs that record which responses and files have already been synced, so nothing is duplicated.
• Support messages you send us.

3. What we do not store

We do not store form answers, respondent data or file contents. They pass through the app’s memory only while an item is written or a file is copied. They are never saved to our database, queues or logs.

4. Google user data

When you connect a Google account, the app requests these permissions:

Google Forms Sync’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We use Google user data only to provide the sync you set up. We do not sell it, use it for advertising or credit decisions, or use it to train generalised AI or machine-learning models. We do not share it except to write it to your own monday.com board, where the law requires it, or as part of a merger or acquisition after notice. Our staff do not read form answers, and we do not keep them.

You can remove the app’s access at any time in your Google account permissions. The sync then stops.

5. monday.com permissions

6. How we use data and why

• To provide the app: running your syncs, applying plan limits and counting usage. This is necessary to perform our contract with the installing account.
• Service emails: when your account reaches 75% and 100% of its monthly response allowance, we email the installing admin, or the connected Google account if no admin address is available. These are service messages. We do not send marketing emails unless you opt in.
• Support and security: answering requests, keeping the app secure and preventing misuse. This is based on our legitimate interest in running a reliable, secure service.
• Legal obligations, where they apply.

7. Where data is stored and how it is protected

The app runs on monday.com’s EU infrastructure, and its data is stored in Google Cloud in the European Union. Refresh tokens and personal contact details are encrypted before they are stored, with keys kept separately from the database. Access tokens are held in memory only. Requests to the app are authenticated, and our logs contain identifiers and error codes, with sensitive fields removed.

8. Subprocessors

See the privacy notices of Google Cloud, monday.com and Loops. Where a provider processes personal data outside the UK, we rely on the UK International Data Transfer Agreement or the Standard Contractual Clauses with the UK addendum.

9. Retention

• Form answers and file contents: not retained.
• Notification messages: up to seven days.
• Account, connection and sync data: while the app is installed, then deleted within 10 days of uninstalling.
• Support messages: for as long as we need them to handle the request and keep a record of it.

10. Deletion requests

Uninstalling the app revokes its tokens and deletes the account’s stored data within 10 days, including contact details, Google connections, sync settings and sync records. To request deletion without uninstalling, email support@augmentumapps.com with your monday account ID or slug.

Items already created on your board are your own content, and you can delete them in monday.com.

11. Incident response

Report a vulnerability or suspected breach to support@augmentumapps.com with the subject “Security”. We will investigate, contain the issue and notify monday.com. Where UK GDPR requires it, we will notify the ICO within 72 hours and inform affected customers without undue delay.

12. Your rights

If you are in the UK or the EEA, you can ask to access, correct, erase, restrict or receive a copy of personal data we control, and you can object to processing based on legitimate interests. Email support@augmentumapps.com. You can also complain to the Information Commissioner’s Office.

If your form response was written to a monday.com board, contact the organisation that owns the board. It controls that data.

13. Children

Google Forms Sync is a business app and is not directed at children.

14. Changes

We will post any changes on this page and update the date above. If a change materially affects how we use account data, we will also email the installing admin.

15. Contact